|
Dynamic Web Solutions Pty Ltd is in its 8th year of business and has a diverse and large portfolio of completed
projects. Our strength is that we offer a complete web design, domain name registration, hosting,
support and web marketing solution under one roof. We do our own search
engine submission and linking work.
Our customers come from up and down the eastern sea bord of Australia and as far a field as the USA and New Zealand. We also have experience with a broad range of customers, which
means it is likely that we have done a web site for a business like yours.
Unsolicited testimony 24/05/07...
If you don't mind, I'll give you some feedback on your approach. I'm sure that you get lots, but
here's my view. We all enter business to get business and ultimately to make money. To do that we have
to have a product or service and to find customers. Some people do the hard sell, but I didn't find
you like that. I thought that your approach was pretty good. You provided useful info and followed up
without being too pushy. If other customers are like me they would appreciate being given time to make
their own decisions and also appreciate a follow up call to ensure that all questions were answered.
That's what you did the other day and I found that encouraging.
Colin Rodrick
Languages Made Easy
Philosophy
Like you, we prefer to keep things simple. In design we go easy on graphics, preferring plain
text as it is faster to download, easier to maintain... and of course, the all important search engines
can read it.
We will respond to your existing marketing materials, not impose our own preferences. We will
not try to sell you a "new look" or logo, or use fonts that are outside your existing type faces...
you have worked hard to establish that identity and we will not dilute it.
We will ask you about your customers. Who they are? How old. What sex. What queries they have
on the phone. We will strive to give you a design that meets these customer's needs, rather than those
of casual site visitors who are never going to buy your product.
What We Don't Do
We don't do bogus link pages or link trades that offer no value to your customers. We don't do splash
pages that require an "enter" click to get into the site proper, we don't frame other people's
web content, we don't do automated pop ups, we don't open separate browser windows... in other words,
we don't do things to your site visitors that we hate having done to us.
The Website Design Process
- We get together and have an initial meeting. This is the time to tell me what your product or service
is all about and what you hope to achieve with a web site. I ask you what you consider is special about
your product or business and what extra or exceptional things I need to be aware of (e.g. trademark
issues). We also discuss inputs: text, photos, logos... all the elements that will go into to making
your site. We decide who will provide which inputs. Sometimes I take the photos for your site, or write
the text or create logos*.
- I email you a quote. The quote details what we discussed at the initial meeting and confirms a firm
price for you to budget on.
- If you wish to proceed I ask you for a 25% deposit.
- After I receive your deposit and inputs, I put together a screenshot of your site. This is just an
image. I email this to you and ask for your comments. Its purpose is to provide a starting point for
discussion on the design and to proceed through successive drafts until we agree the design meets your
objectives.
- I then convert the screenshot to HTML, the language of the web.
- Once the site is complete I ask for your review and some of the finer points are ironed out.
- Once you feel the site is ready I proceed to search
engine marketing and linking your site to known resources. I ask for your help in spotting and requesting
sites to be linked to.
- The invoice. 15 day payment terms
- Down the track, if changes are required or if new sections or information are added to your site,
these edits are charged at $55 per hour including GST. If you believe you are going to have a lot of
changes, we need to discuss a content management system for you at step 1, above.
* Photos and text written by DWS are copyright to DWS.
If you are looking for a web design company that will work with you on creating and extending your web
presence, then please
call us to discuss your web project. See our excellent customers'
testimony. See terms and conditions.
Support
DWS offers support for email and ftp (file transport protocol)
functions by messenger, email and
phone. Please see our internet tutorials section before
calling. There are email
set up instructions in this section.
Support is not unlimited however. All support calls you make are recorded in client contact notes and
if they accumulate to some hours, DWS reserves the right to charge you for this time.
|
